Privacy Policy
You may be asked to provide your personal information anytime you use our services. We may share this information internally and use it consistent with this Privacy Policy. We may also combine it with other information to provide and improve our services, website content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, we may not be able to provide you with our services or respond to any queries you may have. We may also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering services to you, managing and enhancing customer data, providing customer service, assessing your interest in our services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information. We may also share your information if it is necessary by law, legal process, and/or requests from public and governmental authorities for us to disclose your personal information.
Amendment of the Terms and Conditions
Palengkeuae.com may at any time modify the Terms and Conditions of the Website without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on Palengkeuae.com. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms and Conditions of this Website.
Termination
These Terms and Conditions is effective unless and until terminated by either you or Palengkeuae.com. You may terminate these Terms and Conditions at any time, provided that you discontinue any further use of this Website. Palengkeuae.com may terminate these Terms and Conditions at any time and may do so immediately without notice, and accordingly deny you access to the Website, Such termination will be without any liability to Palengkeuae.com. Upon any termination of these Terms and Conditions by either you or Palengkeuae.com, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under these Terms and Conditions or otherwise. Palengkeuae.com right to any feedback shall survive any termination of these Terms and Conditions. Any such termination of these Terms and Conditions shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under these Terms and Conditions.
Entire Agreement
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect. Unless otherwise specified herein, these Terms and Conditions constitutes the entire agreement between you and Palengkeuae.com with respect to the Palengkeuae.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Palengkeuae.com with respect to the Palengkeuae.com sites/services. Palengkeuae.com failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Governing Law and Jurisdiction
The Terms and Conditions shall be construed in accordance with the local laws and regulations of UAE. The Courts at UAE shall have exclusive jurisdiction in any proceedings arising out of the Terms and Conditions.
Shipping Policy
At Palengke Trading LLC, we are committed to ensuring that your orders are delivered promptly and securely. Please review our shipping policy for details on processing times, shipping costs, and delivery options.
1. Shipping Locations
We currently offer shipping within the United Arab Emirates (UAE). At this time, we do not provide international shipping.
2. Order Processing Times
- All orders are processed within 1-2 business days after receiving the order confirmation.
- Orders placed after 5:00 PM or during weekends and holidays will be processed on the next business day.
- You will receive an email notification with your order tracking number once your order has shipped.
3. Shipping Methods & Delivery Times
- We offer several shipping options to meet your needs:
- Standard Shipping: Orders are typically delivered within 1-3 business days.
- Express Shipping: Available for an additional fee, with delivery within 1-2 business days.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment in real-time.
6. Delivery Issues
If your package is delayed or lost, please contact our customer service team at support@palengkeuae.com or call +971-43280166 within 5 business days of the expected delivery date. Please ensure that all shipping details provided are correct. We are not responsible for any delays or additional shipping fees incurred due to incorrect information.
7. Damaged or Missing Items:
In the unlikely event that your package arrives damaged or incomplete, please notify us within 48 hours of receiving your order. We may require photos of the damaged item(s) and the packaging for insurance purposes.
8. Returns and Exchanges:
Please refer to our Return and Exchange Policy for details on how to return or exchange items.
For any further questions or concerns, please feel free to contact our customer service team.
Palengke Trading LLC Customer Support: info@palengkeuae.com
Customer Data Safety
Credit / Debit card details and personally identifiable information will not be stored, sold, shared or rented to any third parties.
Contact Details:
Tel: +971 54 345 6465